speedconnect internet accelerator vs cfosspeed

I am furious that we weren't informed of anything and that we were given over to a collections agency without any warning. I am pregnant and I know that this kind of stress is not good for the baby or me. I feel very bullied, and the whole situation has caused my family and I a lot of stress. They have made up a charge, for which they never sent a bill or gave us a call, then they used scare tactics and a collections agency to try to force us into a contract. I feel like this is an elaborate scam that they have put together to bully people into signing contracts with them. Mary kay (the billing Manager) in the billing department refuses to return or answer my phone calls. The only thing that anyone told me was that they could make that nasty little $80.59 go away if we signed a contract with Speed Connect. They informed me that the charge was for overages from March, which doesn't make any sense since we payed everything April 16th. I called the Idaho Falls office and the billing department, neither of which were very helpful. I thought this must be a simple accounting error since we were assured that we had payed everything. When we received a call from a collections agency saying that we owed $80.59. We didn't hear anything after that, until last week. She assured me that we had payed everything and that we wouldn't hear from speed connect again. I asked the girl behind the counter if we had payed everything and if we were clear.

We payed our last bill ($98.87), and turned in our equipment. Not only did that cost us gas, but it also took time out of our busy days. We drove to the Idaho Falls office, which is a half an hour drive from where we live. Having had enough, and because we never signed a contract with speed connect, we decided to end our service. Our bills went from $25 a month to $90 a month. It turns out Bridgemaxx had been sold to Speed connect.

I was shocked, and started to investigate.

In Feb 2013 ourbills suddenly increased drastically. We had Bridgemaxx for over a year and didn't have any problems with them. If there was a way to give them zero stars I would. Stay away from Speed connect at all costs! They are a band of liars and thieves who hide behind their bureaucracy.

Speedconnect internet accelerator vs cfosspeed